1: What steel products do you supply?
1. General Cooperation & OEM / ODM
Q1: Are you a real bicycle manufacturer or trading company?
A: We are a professional bicycle manufacturer with independent production lines, including frame welding, painting, assembly and QC workshops. We support factory direct export, OEM and ODM service for global clients.
Q2: Do you support customized design, logo and color?
A: Yes. We support custom frame geometry, custom painting colors, custom logo printing, custom decals and customized packaging. For exclusive new models and customized drawings, technical files will not be released externally to avoid copying and market imitation.
Q3: Can we mix different bike models or colors in one container?
A: Yes. Mixed models, sizes and colors in one full container are acceptable. We will arrange reasonable loading plan to ensure stable transportation and maximum container utilization.
2. Sample & Pre-production (PPS) Process
Q4: Can I get bicycle samples before mass production?
A: Yes. We provide pre-production samples (PPS) for customer confirmation on appearance, size, assembly quality and packaging standard before bulk order production. Sample cost and freight will be charged accordingly and can be partially deducted from bulk order payment.
Q5: What is the PPS sample lead time?
A: Normally 30 working days for standard models. For customized or new developed frames, it takes 10-15 working days according to tooling and painting schedule.
3. Production Lead Time & Shipment
Q6: What is your mass production delivery time?
A: Standard production lead time is 35-40 working days after receiving deposit and confirmed all final technical files, packaging details and PPS sample approval. Peak season or fully customized orders will be confirmed case by case.
Q7: What shipping methods do you support?
A: We support sea freight (FCL/LCL), air freight and express delivery. Most bulk export orders adopt full container sea shipment for cost efficiency and stable delivery.
4. Payment Terms
Q8: What payment terms do you accept?
A: We accept T/T (Telegraphic Transfer) and L/C at sight. Standard term: 30% deposit for production arrangement, 70% balance paid before shipment.